Help Center & FAQ

Nimto is a digital invitation and celebration platform for Hosts and Attendees.

Hosts can:

• Design event invitations and e-cards from templates
• Manage guest lists, households, RSVPs, and co-hosts
• Share a Public RSVP link or send personal invites by email/SMS
• Run a Contribution Sheet, gifts, guestbook notes, and optional photo sharing
• Message guests and send reminders from the event Messages tab

Attendees can:

• Open an invitation link and RSVP (account optional)
• Claim Contribution Sheet items or open-share links
• Leave guestbook wishes and upload photos when the host enables them
• View e-cards sent to them

One account can host events and also attend others.

1. Go to [nimto.io](https://www.nimto.io) and click Sign Up
2. Enter your name, email, and a secure password
3. Verify your email from the link we send
4. Optionally add a profile photo
5. You'll land in your host workspace — ready to browse Templates or open My events

Tip: If someone invited you, you can also join from the invitation link first and create an account later.

1. Go to [nimto.io](https://www.nimto.io) and click Log In
2. Enter your email and password
3. Click Sign In

Forgot your password? Use Forgot Password on the login page and follow the email reset link.

If sign-in still fails, confirm your email is verified, then try another browser or clear cached site data. You can also reach us from Contact Us.

Host — Creates invitations, e-cards, and Contribution Sheets. Hosts use My events, Templates, Design Center, guest management, Messages, gifts, guestbook, and photos.

Attendee / guest — Opens a personal invite or Public RSVP link, RSVPs, claims contribution items, leaves notes, and views e-cards.

The same person can be a host on one celebration and a guest on another.

Most hosts start in one of these places:

1. Templates in the top navigation — browse designs by occasion, preview, then customize
2. Occasion pages under /invitations — pick a cultural or event type, then choose a design
3. Host Assistant at /host-assistant — guided create flow, including Request a design
4. My events — continue drafts or open an existing event to finish sharing

After you customize in Design Center, publish the event, add guests (or turn on a Public RSVP link), then share from the event manage screen.

1. Open Templates (or an /invitations/[occasion] page) and choose a design — or start from Host Assistant
2. Customize text, photos, and layout in Design Center
3. Save your design and continue to event details (name, date/time, location, RSVP settings)
4. Publish when you're ready
5. From the event manage page, add guests and/or enable a Public RSVP link, then share

You can keep working in draft until you're ready to publish. Free-tier events include core RSVP tools; upgrade the event tier if you need a larger guest capacity or premium templates.

A Public RSVP link is a shareable open link (and QR code) anyone can use to view your invitation and RSVP — great for social posts, group chats, posters, or walk-ins.

Personal invites are different: each listed guest gets their own invitation link tracked on your guest list.

Typical setup:

1. Open your event → Guests / Share settings
2. Turn on Public RSVP link
3. Set a guest capacity (required when Public RSVP is on)
4. Copy the link or QR and share it

You can use Public RSVP alone, personal invites alone, or both together. Turn the public link off anytime if you want to stop new open responses.

From your event manage page → Guests:

1. Add guests one by one, import a list, or pull from your Contact Book / My Households
2. Invite by email and/or SMS from the Messages tab (or send later)
3. Share a guest's personal link via WhatsApp or another channel, and mark invites as sent when you share outside Nimto
4. Track delivery and RSVP status on the guest list

Household invites let you share one household link while still tracking members. Co-hosts can help manage guests without counting against your guest limit.

Open the event → Guests tab to see every invitee and Public RSVP respondent.

Statuses typically include attending, not attending, maybe/pending, and not-yet-sent. Filter by status, update a response on a guest's behalf, and use Messages / reminders to follow up with people who haven't replied.

Export tools are available when you need an offline list for venue counts or printouts.

1. Open My events and select the event
2. Update details from Settings / event edit (date, time, location, description, capacity, Public RSVP, etc.)
3. Update the invitation design in Design Center if the look needs a refresh
4. Save — guests who already have the link will see the latest details when they reopen it

If you need to stop the event, use cancel/archive options from the event manage menu so the invitation is no longer treated as active.

These are common host tools on the event manage page:

• Co-hosts — Invite helpers via /co-host-invite. They can help manage the event without counting as guests.
• Guestbook / Live guest notes — Guests leave wishes on the invitation; you review them on the Guestbook tab (including TV/print-friendly views).
• Gifts Hub — Collect registry links and cash-gift preferences. This is separate from a Contribution Sheet (needs/sign-ups).
• Photo Library — Optional paid per-event add-on so hosts and guests can upload and share albums for that celebration only.

Availability of some tabs depends on your event settings and add-ons.

1. Open Templates with the e-card context, or go to My e-cards
2. Pick a greeting-card template (birthday, thank-you, anniversary, and more)
3. Customize it in Design Center
4. Save, then open the card's manage page to add recipients
5. Send now or schedule delivery

Recipients open a private view link — they don't need a Nimto account just to see the card.

From My e-cards, open the card → Recipients.

You'll see delivery/view status for each person and can follow up with anyone who hasn't opened it yet.

Yes. Save from Design Center at any time — drafts appear under My e-cards until you send them. You can keep multiple drafts and reopen them whenever you're ready.

1. Browse Templates or occasion pages under /invitations
2. Filter by occasion/keywords and open a preview
3. Public template pages also live under /invitation-templates/[slug] for sharing and discovery
4. Click through to customize in Design Center

Prefer guidance? Use Host Assistant to start a flow or Request a design if you want help creating something custom.

Design Center (the Nimto canvas editor) is your design workspace:

• Add or edit text, fonts, colors, and alignment
• Upload images or swap template photos
• Add shapes, stickers, and backgrounds
• Undo/redo, zoom, and adjust layers
• Save progress, then continue to publish/share for events or send for e-cards

Desktop or tablet gives the most precise editing; mobile works for lighter text and image swaps.

1. Open your design in Design Center
2. Use the Images tools to upload from your device (JPG, PNG, WebP; keep files reasonably sized)
3. Place the photo on the canvas, then resize, crop, or swap it into an existing photo frame

Event Photo Library (guest album sharing) is a separate paid add-on — uploading a photo into your invitation design does not require that add-on.

Host Assistant (/host-assistant) is a guided studio for creating an event invitation, e-card, or design request.

Use it when you want step-by-step help choosing an occasion and starting a design. Request a design lets you submit creative direction and track requests under your account while a designer helps.

Your Contact Book stores people you invite often so you don't retype details.

1. Open Contacts from your workspace
2. Add a name plus email and/or phone
3. Optionally organize with tags
4. When inviting to an event, choose Add from Contacts

You can also import contacts from a CSV when you have a longer list.

Nimto uses households in two helpful ways:

• My Households — your reusable address-book households for people who should be invited together
• Per-event household invites — one shared household invitation link, with member-level tracking

This is ideal for families or couples who should RSVP together while you still see who is coming.

If someone confirms by phone or in person:

1. Open the event → Guests
2. Find the guest (or household member)
3. Edit their RSVP status
4. Save — your attendance counts update immediately

Invite a co-host when someone should help manage the event (guest list, messages, details) without using a guest seat.

1. Open the event settings / co-host controls
2. Send a co-host invite (guests land on /co-host-invite)
3. Once accepted, they can help from the event manage experience

Co-hosts are helpers — they are not the same as attendees on your guest list.

A Contribution Sheet coordinates needs and sign-ups — meals, help items, supplies, or other claims guests can take.

1. Go to Contribution Sheet in navigation, or open the event Contributions area
2. Create a sheet with a clear title and items guests can claim
3. Publish/share it with your guests
4. Optionally use an open-share link so people can claim without a complicated login path

Contribution Sheet is for needs/sign-ups. Gifts Hub on the event is for registries and cash-gift preferences — they are separate tools.

Open the sheet from Contribution Sheet or the event Contributions tab.

You'll see which items are claimed, by whom, and what's still available. Use that view to follow up or adjust quantities before the celebration.

1. Open the invitation or the Contribution Sheet link the host shared
2. Find the Contributions / sheet section
3. Choose an available item and claim/sign up
4. Follow any host instructions in the item notes

If the host shared an open-share /contribute/... link, you can usually claim without creating an account first.

Contribution Sheet — “Who is bringing what / signing up for what?” (food, help, supplies, tasks).

Gifts Hub — wishlist/registry links and cash-gift preferences for the celebration.

Use both when you need help with logistics *and* gift guidance. They appear in different places in the host manage experience.

1. Open the personal invite link or Public RSVP link you received
2. Review the event details
3. Choose your response (and household members if prompted)
4. Add optional notes for the host
5. Submit — the host sees your RSVP on their guest list

No Nimto account is required for a basic RSVP.

Usually yes, while the host is still accepting responses:

1. Reopen the same invitation link
2. Update your response
3. Submit again

If the link no longer allows changes, contact the host directly so they can update you on the guest list.

Click the link in the email/message you received — the card opens in your browser.

If you have a Nimto account with the same email, you may also find cards under Received e-cards.

No. Invitation links and Public RSVP links are built for guests without an account.

Creating a free account is optional and helps if you want invitations, contributions, and received e-cards gathered in one place.

If the host enabled them:

• Guestbook / Live guest notes — leave a wish or note on the invitation experience
• Photo Library — upload celebration photos when the host purchased the photo add-on for that event

Follow the prompts on the invitation page; the host reviews notes and photos from their manage tabs.

From the event manage page → Messages:

1. Choose guests who still need an invite
2. Send by email, SMS, or both (based on the contact details you have)
3. For WhatsApp or other apps, copy/share personal links and mark those invites as sent so tracking stays accurate
4. Use reminder settings for RSVP follow-ups or event-day nudges

Always use contacts who opted in for SMS where required.

Hosts can configure reminder timing from the event Messages / reminder settings (for example RSVP follow-ups).

For your own alerts:

1. Open Settings → Notifications
2. Choose which email/in-app updates you want (RSVPs, messages, contributions, reminders)
3. Save

Guests primarily get updates through the invitation channels the host used (email/SMS/shared links).

1. Open your avatar menu → Account / profile settings
2. Update display name, photo, and basic profile details
3. Save changes

Email: Settings → Account → change email, then verify the new address.

Password: Settings → Security → change password (current password required).

Use a unique password. If you suspect unauthorized access, change your password and contact support.

Account deletion is permanent.

1. Go to Settings → Account
2. Choose Delete My Account
3. Confirm the warning — events, contacts, e-cards, and message history tied to your account can be removed

Review our Privacy Policy for data details, or Contact Us before deleting if you only need help with one event.

No monthly or annual subscription is required.

Nimto uses pay-once-per-event pricing:

• Free events include core invitation, RSVP, guest management, co-hosts, messaging tools, Contribution Sheets, and Public RSVP links (within free limits)
• Paid event tiers raise capacity / unlock higher-tier template access for that event
• Photo Library is an optional add-on purchased for a specific event

See [/pricing](/pricing) for current tier details.

Yes. Open the event and upgrade its tier when you need more capacity or features.

You typically pay only the difference to the higher tier — not a brand-new full price from zero. Photo sharing add-ons can also be added to an existing event.

Photo sharing is sold per event, not as an account-wide plan.

1. Choose a photo plan based on how many uploads you expect
2. Checkout attaches that plan to the event
3. Guests can upload when you share the invitation/photo experience
4. Photos stay with that event's library

Details and current options are on [/pricing](/pricing).

Yes. Card payments are processed through Stripe (PCI-DSS Level 1). Nimto does not store full card numbers on its servers, and checkout traffic is encrypted with TLS.

Receipts are provided through the checkout/orders flow for tier and add-on purchases.